FAQ
Frequently Asked Questions (FAQ)
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What is the typical production and delivery timeline for orders?
- Bridal Wear (Domestic & International): 4-8 weeks from the order date.
- Western Pret Couture: 2–4 weeks from the order date.
- Ready-to-Ship (RTS) Items: Dispatched within 24 hours of purchase.
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Do you offer worldwide shipping?
Yes, we ship to over 200 countries globally. Shipping costs and delivery times vary based on destination. For specific details, please contact us directly.
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How can I determine my correct size?
Determining your perfect fit is made seamless with personalized assistance from our founder and lead designer, Ishika, and her team.
Here’s how it works:
- Personalized Consultation: One-on-one virtual session with Ishika and her team.
- Tailored Measurement Guidance: Step-by-step instructions on taking measurements accurately.
- Custom Fit Adjustments: Discuss fit preferences to complement your unique body shape.
- Continuous Support: Our team is available throughout the process for any questions.
This personalized approach ensures each piece is crafted to your exact specifications for comfort and style.
We also provide a detailed Measurement Guide with tutorials covering:
- Upper Bust, Fullest Bust, Lower Bust
- Waist, Hips, Thighs
- Shoulders, Arms, Biceps
- Front & Back Neck Depths
- Sleeve Length, Lehenga Length
- Total Height
For personalized assistance, please reach out via WhatsApp or email.
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Can I request customizations to my outfit?
Absolutely! We offer customization options to suit your preferences. Please contact us to discuss your specific requirements.
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What is your return and exchange policy?
Due to the bespoke nature of our garments, we do not accept returns or exchanges. However, if you encounter any issues, please contact us, and we will strive to assist you.
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How should I care for my garments?
To maintain the quality of your couture pieces:
- Cleaning: Dry clean only.
- Storage: Store in a cool, dry place using breathable garment bags.
- Handling: Avoid direct contact with perfumes or deodorants.
Refer to the care label attached to each garment for detailed instructions.
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Do you offer virtual consultations?
Yes, we provide virtual consultations to assist with measurements, styling, and customization. Please schedule an appointment via WhatsApp or email. Our team will coordinate a virtual or in-person appointment for a tailored experience.
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What payment methods do you accept?
We accept various payment methods including credit/debit cards, bank transfers, and digital wallets. For international orders:
We offer a variety of secure and convenient international payment options to ensure a seamless shopping experience for our global customers:
- Credit & Debit Cards: We accept major international cards, including Visa, MasterCard, American Express, and Diners Club, allowing you to pay directly in your preferred currency
- PayPal: For added convenience, we also accept payments through PayPal, enabling you to use your PayPal balance or linked bank accounts.
These payment methods are integrated into our Shopify checkout process, providing a secure and user-friendly experience.
Please note that while we strive to offer a range of payment options, availability may vary based on your location and the payment gateway’s supported countries. If you encounter any issues or have specific payment preferences, feel free to contact us, and we’ll do our best to accommodate your needs.
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How can I track my order?
Once your order is dispatched, a tracking number will be provided via email or WhatsApp to monitor shipment progress.
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Do you offer gift packaging?
Yes, elegant personalized gift packaging options are available. Please mention your request when placing the order.
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How can I best care for my couture pieces?
To preserve the beauty and longevity of your couture garments, please follow these care guidelines:
- Dry Cleaning: Always opt for professional dry cleaning, preferably with specialists experienced in handling delicate and embellished fabrics.
- Storage: Store garments in breathable garment bags made of muslin or cotton. Avoid plastic covers, as they can trap moisture and lead to mildew.
- Handling: Handle your garments with clean hands. Avoid contact with perfumes, deodorants, or lotions to prevent staining.
- Hanging: Use padded hangers to maintain the shape of the garment. For heavily embellished pieces, consider storing them flat to prevent stretching.
- Avoid Sunlight: Keep garments away from direct sunlight to prevent fading.
For more detailed care instructions tailored to specific garments, please refer to the care label attached to each piece.
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How can I book a bridal appointment with the designer?
To schedule your personalized bridal consultation:
- WhatsApp: +91 9680011894 or +968 98234152
- Email: gossipconfetti@gmail.com with your preferred dates and requirements
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Can I request a color change for outfits or printed outfits?
Yes! We accommodate color customization requests for blouses and printed outfits, subject to fabric availability and production timelines. Discuss during your consultation for best options.
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Do you charge extra for customization requests?
No, standard customization such as color changes, style modifications, additional sleeves, or silhouette alterations are free. Major changes like a full 360-degree silhouette redesign or significant embroidery may incur extra charges.
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Do you offer Cash on Delivery (COD) or EMI installment options?
No. We require a 50% advance at order placement and 50% before dispatch. This ensures quality and exclusivity for our made-to-order garments.
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Why should I invest in your luxury-priced garments?
If you find a similar outfit at a lower price, we can match it!
Reasons to choose us:
- Exceptional craftsmanship by skilled artisans.
- Timeless designs that transcend trends.
- Exclusivity with limited quantity production.
- Personalized experience with custom fittings.
- Sustainable and ethical sourcing.
Our garments offer superior quality, durability, and exclusivity that justify the investment.
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Do you charge extra for plus-size garments?
No. We celebrate diversity and offer all our designs at the same price, regardless of size.
If you have further questions or need assistance, feel free to contact us:
- WhatsApp: +91 9680011894 | +968 98234152
- Email: gossipconfettibyishika@gmail.com
Our team is dedicated to ensuring a seamless and delightful experience for you.